The Border Watch : December 13th 2013
NEWS TIPS firstname.lastname@example.org NEWS 13 Pharmacy upgrade • Corporate Lunch • Home Parties • School Functions • Melbourne Cup Order in store & online at www.subway.com.au Platters include Ham, Turkey, Italian B.M.T® ©2013 Doctor’s Associates Inc. SUBWAY ® , Chicken Strips, Subway Club® Turkey & Ham, and Roast Beef and a selection of salads. is a registered trademark of Doctor’s Associates Inc. , Everything you need for your Christmas feast! KEEPING UP WITH THE TIMES: Murray T Martin dispensary assistant Kaitlyn Gasparani has introduced a new system that uses smartphones to save time for return prescription holders. • Lamb, Pork, Christmas Leg Ham and Turkey Picture: BRETT KENNEDY High-tech new system just what the doctor ordered KEN BR brett@ KENNEDY BRETT email@example.com WHILE the objective of a pharmacy has changed little over the years, the way in which business is conducted continues to evolve thanks to the rapid development of technology. Mount Gambier’s Murray T Martin Pharmacy has endeavoured to keep up with changes and implemented a new system to save customers time. The eRx Express system was introduced to the Commercial Street West trader last month, giving return prescription holders an easier way to access their medication. As the pharmacy prepares to celebrate 75 years of business in 2014, the advancement shows it has kept up with changes in the industry. The eRx utilises QR code technology printed on customers scripts, with a free downloadable eRx app needed to scan the code. From there, the customer can then submit their order to the pharmacy, selecting a date and time to pick it up. Murray T Martin dispensary assistant Kaitlyn Gasparani - who played a major role in accessing the technology - said the process was aimed at saving time for customers. “By using this app, customers can scan well ahead of time and so when they come in their medication will be ready,” Ms Gasparani said. “Leading up to Christmas and in peak times, this can come in handy for a lot of people. PROUDLY BROUGHT TO YOU BY “Once it is dispensed they will also receive a notification through their phone. “It also means we can make sure we have something ahead of time if stocks are low.” Ms Gasparani said the use of the eRx did not impact on the pharmacy, but was just another service the business could offer customers. “For people like tourists or those just on the move, you can order ahead of time from somewhere you are going,” she said. “It sends all your details to the pharmacist and you can designate your local pharmacy to speed up the process.” BUSINESS SUCCESS SOUTH EAST Ms Gasparani said the Australia-wide technology was yet to be embraced by the community, but she expected with time and education, it would become a frequent tool for customers. “A couple of people have used it and all went smoothly, but we are yet to give it a real good run because people just aren’t aware yet that we can do this,” she said. “A lot of people in city areas use this service and it seems to be the way things are heading.” Ms Gasparani said custom- ers still needed to supply their physical copy of the script when attending the pharmacy, with the QR code method simply allowing the dispensary process to be done ahead of time to minimise waiting instore. “It still doesn’t take away from our personalised service,” she said. Ms Gasparini also assured customers their personal information was protected, with the pharmacy ensuring the system had tight security measures in place before taking it on board. It is expected the system will be introduced to original prescriptions in coming months. Murray T Martin’s sister pharmacy East Gambier is also capable of using the eRx system. Store manager Michael Venn said the pharmacy endeavoured to ensure it kept up with modern technology. “The pharmacy has seen a lot of changes, but there has been a lot in just the last few years, mainly in dispensary,” Mr Venn said. “In this day and age we have to offer alternatives to our traditional way of doing things.” • Christmas Puddings and Cakes Open to the public • Lamb, Pork, Christmas Leg Ham and Turkey • Seafood including Prawns • Fresh Cryovac Meat • Christmas Puddings and Cakes Monday, Wednesday & Friday 9.00am to 4.00pm Millard Street, Mount Gambier Call 131 733 for our Christmas specials 633269 DENTURE CLINIC ANDREW BOL WELL 22 ALEXANDER ST • MT GAMBIER • new dentures full and partial • denture repairs • denture relines • mouthguards • existing denture problems • private and health funds • Department of Veteran Affairs • South Australian Dental Scheme PHONE FOR CONSULTATION 03 5382 3930 • 0418 351 444 LISA MCCUNE TEDDY TAHU RHODES CHRISTINE ANU MITCHELL BUTEL “10/10…NOT TO BE MISSED” Sun Herald FESTIVAL THEATRE FROM 29 DECEMBER FOR A LIMITED SEASON 131 246 net.au n The Border Watch, Friday, December 13, 2013 - 13 CATER! WE All Welcome 624716 627855 XMAS GIFT IDEA!
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